The rise of web accessibility lawsuits and how to avoid them

As our world continues to champion an accessible internet for all, it’s no surprise that web accessibility lawsuits have surged to unprecedented levels. Last year alone, federal courts saw a staggering 11,400 ADA (American Disabilities Act) Title III complaints, marking a 6% uptick from the previous year. This exponential rise, a whopping 320% over eight years, underscores the mounting pressure on businesses grappling with inaccessible websites.

But why the sudden surge in lawsuits?

The reality is, website inaccessibility isn’t a recent phenomenon. For far too long, the digital realm has sidelined individuals with disabilities, rendering large swaths of the internet virtually unnavigable for those who rely on assistive technologies.

While physical businesses have long recognized the importance of inclusivity through accommodations like wheelchair ramps and automatic doors, the digital sphere has lagged behind in raising similar awareness. However, winds of change are sweeping through the online landscape, thanks to partnerships like ours with accessiBe.

Tools like accessiBe are ushering in a new digital chapter by empowering companies to use AI powered solutions to enhance website accessibility easily, without the need for extensive developer resources or manual remediation. 

As an accessiBe web partner, we exclusively utilize their AI-based solutions and streamline the journey to ADA and WCAG (Web Content Accessibility Guidelines) compliance, democratizing digital accessibility for all. A few examples of what this might entail:

  • Accessibility Statement: A written statement on your website denotes design and development commitments to accessibility and therefore ADA & WCAG compliance. Not only does this frequently lead to the dismissal of legal cases, but it also solidifies credibility.
  • Third-Party Audits: Outside audits further validate your commitment to accessibility, bolstering your defense with objective assessments.
  • Comprehensive Documentation and Testing: Our AI-powered partner’s R&D team conducts detailed assessments, providing exhaustive documentation addressing each complaint. Every response is legally vetted, ensuring strong defense strategies.
  • Ongoing Support: Throughout any litigation journey, accessiBe stands by your side, offering expert guidance and unwavering support.

While no website is immune to legal scrutiny, adding an AI-based web solution to your new or existing site arms you with the tools to navigate legal complexities with confidence. Interested? Get in touch and we’d be happy to share more.